Published On: Wed, Jun 19th, 2019

Phone and web fraud: 5million hit – how to avoid being caught


At least 10 percent of Britons have been a victim of fraud, while a quarter know someone who has, it says. Scam emails and phone calls are the main ways in which fraudsters approach their victims. However, social media sites such as Facebook, company websites and text messages are also a hunting ground for scammers.

Paul Davis, fraud and financial crime director at Lloyds Bank, said: “We are a vigilant nation, yet it is clear from our research that many of us do still get caught out when it comes to scams.

“Fraudsters have adapted to changing technology by using more sophisticated tactics, making them more difficult to spot. “We’re encouraging people to talk to friends and family about fraud, so that more people are aware of how to identify the tell-tale signs of a scam.

“If you suspect you’ve been a target, it’s important to contact your bank immediately.”

Despite the risk of fraud, 83 percent of people quizzed for the study said they felt confident they would be able to spot a financial scam.

Three-quarters also believed they were able to keep up with the potential risks from financial scams. And a third of consumers reported they had been targeted by fraudsters but were able to put a stop to it.

Cautious pensioners claimed to be the most confident about spotting a financial scam (87 percent), compared to those aged 35 to 44 who felt the least confident (76 percent).

The research was commissioned as part of Lloyds Bank’s How Britain Lives series and ties in with this week’s Scam Awareness Week 2019.

Here are a few tips to avoid being scammed:  

  • Checking for spelling mistakes in the addresses of the emails you receive. For example: “Lloids Bank” instead of “Lloyds Bank”. 
  • If you receive an email asking you to make an urgent payment, always check the request is real by speaking to them in person. 
  • Don’t click on any links or attachments in emails unless you are sure they are genuine. 
  • Use anti-virus software and stay up to date.

READ MORE: PHONE SCAMS IN BRITAIN: ‘EPIDEMIC’ THAT DEVASTATES MILLIONS

I’VE NO IDEA HOW THEY GOT CARD NUMBERS 

Joseph Richardson, 26, from Bromley, Kent, was a victim of a financial scam earlier this year when he noticed fraudulent activity on his bank statements.

Several purchases worth £500 had been made via PayPal from Hong Kong on his two debit cards.

“I was shocked as I hadn’t lost my cards,” said the innovation account manager.

“The thief was only buying relatively cheap things, clothes and trainers for £80. If I hadn’t checked my bank statements the scam could have gone on for a lot longer. I had to prove to my bank the spending was not mine and have my cards replaced. I’ve no idea how the scammer got my debit card numbers.”



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